Return Policy

Absolutely! We want you to be 100% satisfied with your purchase from Yarnspirations. If for any reason you are not completely satisfied with your purchase, you may return your item(s) to us within 45 days of receipt for a refund of the purchase price (less shipping & handling charges).

If you are not satisfied with your purchase and would like a full refund (less the cost of shipping the product back to our facility), you must call Customer Service for return authorization at 1-888-368-8401.

Once your return is authorized, please package the item(s), unopened and unused, in a box with the original packing slip. A copy of the packing slip or a copy of your order confirmation email is also acceptable. Please do not send any return without one of these items, we will be unable to identify and verify your purchase and a refund will not be processed.

Please ship return packages to:
Coats & Clark
Attention: Yarnspirations
601 Holly Drive
Albany GA 31705

Note: It can take up to 7 business days to process your return once your packaged as been received.

If you require any additional information, please contact our Customer Care team here.

We can accept return from any carrier but would recommend that you select a method which includes a tracking number in the event your shipment does not reach us.

Please ship return packages to:
Coats & Clark
Attention: Yarnspirations
601 Holly Drive
Albany GA 31705

Refunds on returned item(s) will be issued in the same payment form as tendered at the time of purchase and should appear as a credit in your account within 1-2 billing cycles.