FAQs
Account & Subscriptions
Your Yarnspirations Account
- Why would I create a Yarnspirations account?
- My email address has changed. How do I update this information to my current account?
- How do I reset my password?
Emails & Newsletter Subscriptions
- How do I unsubscribe from your email mailing list?
- I have a new email address. How do I update my subscription to make sure I still receive Yarnspirations newsletters?
- I want to receive only knit or crochet patterns in my emails, but not both. How do I do that?
Our Products
About Our Products
- How is your yarn manufactured?
- Are your Patons yarns or patterns the same as Patons UK or Australia?
- My yarn has knots in it, what do I do?
- Which of your wool yarns will felt?
- How does the striping effect of Bernat Pop! yarn differ from other yarns?
Availability and Stockists
- I am looking for a specific product— has it been discontinued?
- I am looking for a specific yarn but don’t see it listed on your website, can you help?
- Do you have a catalog?
- Do you have a physical store I can visit?
Yarn Shades & Dyes
- How do I find out what solid colored yarns are in the multi-colored yarns?
- Will my order contain yarn from the same dye lot?
- How do I set the dye in my yarn?
- What does “No Dye Lot” mean?
Yarn Care
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How do I wash my yarn?Washing instructions can be unique to each yarn, so we recommend to check out the ball band! You'll notice on the ball band the yarn information, gauge, and washing instructions.
In the example of Red Heart Super Saver, you can see icons that mean:
- This yarn can be machine washed.
- This yarn can be tumble dried.
- You should not use an iron on this yarn.
- You should not use bleach on this yarn.
- This yarn can be tumble dried.
- You should not use an iron on this yarn.
- You should not use bleach on this yarn.
You can also search for your yarn on yarnspirations.com and view the yarn care tab.
Learn more about how to read symbols in our complete guide on ball bands here
You can also search for your yarn on yarnspirations.com and view the yarn care tab.
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Do our yarns have to be wound prior to use?
No, you do not have to wind our yarn before use. That said, some of our yarns are pulled from the center, and some from the outside.
Every ball of yarn has two ends, one in the center of the ball, and one usually under the wrapper. We recommend always remove the wrapper first as sometimes after removing the wrapper, the outer end of the yarn is tucked inside the skein and can sometimes be pulled through with the pull end. When this happens, stop and look at the opposite end of the skein. You should see a strand of yarn pulling tightly against the outside of the skein. This is the outer end of the yarn, and it must be pulled free of the interior of the skein before you continue. We suggest holding the inside end firmly while loosening the outer end and pulling it through the opposite end of the skein. Otherwise, it will create a tangled, knotted section in the middle of the skein, resulting in hours of untangling before you can begin your project.
Depending on which type of ball - aryton or pull skein will determine which way is the best to start your ball of yarn: Learn More.
We have a great video on how to start a ball of yarn and avoid tangled centers, and it can be viewed here.
Health & Safety
- Tizzy Recall
- What is OEKO-TEX Standard certification?
- What is used to dye your yarns? Is it safe?
Our Patterns
About Our Patterns
- Where can I find a list of the abbreviations you use in your patterns?
- I have found a pattern on your website that I love, can you provide it written for a different size?
- I have found a pattern on your website that I love, but it is written for knit and I only crochet (or vice versa). Can you help?
- Can I sell something I made using one of your patterns?
Free Pattern PDfs
- How do I get one of your free patterns?
- Do you offer print versions of your patterns?
- Do you offer paid patterns on your site?
- I purchased a pattern from you in the past, where can I find it to save or re-download?
- Do I have to purchase the items in a kit in order to have access to the pattern?
Pattern Questions
- What to do if you have a pattern question or concern?
- Why don’t we recommend substitute yarns?
Pattern Errata & Updates
- I found an error in one of your patterns, what do I do?
- How do I know if there has been updates to a pattern I have been working on?