If for any reason you choose to return your yarnspirations.com purchase, we will refund the purchase price. You may return your product in the original condition within 45 days of the original shipping date for a full refund less shipping charges. You are responsible for the return shipping charges. We do not handle returns for products purchased at retail stores or websites other than yarnspirations.com.
Refunds will be provided in the same tender as the original purchase. Your purchase will be refunded in full (minus the shipping cost) upon its receipt in our returns department. Please allow up to 10 full business days from the time your package is received for processing.
Please package the item, unopened and unused, in a box with the original packing slip – a copy is fine, or a copy of your order confirmation email.
Send the box to:
If you are located in Canada and need to make a return, please send to the address below.
1700 Bassett Avenue
Note: For Canadian orders, please be sure to include your original packing slip and mark the RA# (also known as a Return Authorization Number) clearly on the outside of your package. Please contact customer service at 1-855-418-0908 or email@example.com for an authorization code.
All other returns should be sent to this address:
165 Cottage Grove SW
Grand Rapids, MI 49507
We do not charge a restocking fee.
Should you have any issues, please email us at firstname.lastname@example.org or call us at 1-855-418-0908.